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Privacy Policy

HERITAGE IT PTY LTD (“HIT”) is committed to protecting your privacy and complying with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.

1. Collection of Personal Information

We collect personal information that is reasonably necessary for our business activities and to provide you with our Goods and Services. This information may include, but is not limited to:

  • Name, address, contact details (phone numbers and email addresses);
  • Business name, company details, and ABN/ACN;
  • Financial and credit information necessary to assess credit worthiness and manage Approved Credit Accounts;
  • Details of products and services purchased or enquired about; and
  • Communications and correspondence between you and HIT.

2. How We Collect Information

We typically collect personal information directly from you when you:

  • Complete a Credit Application or order form;
  • Purchase or enquire about Goods and Services;
  • Interact with our Helpdesk Support Channels or team members; or
  • Visit our website and communicate with us electronically.

3. Purpose of Collection, Use and Disclosure

HIT collects, uses, and discloses personal information for various purposes, including to:

  • Assess credit worthiness and manage commercial accounts;
  • Supply products and services to the Customer and manage account operations, including third-party suppliers and manufacturers;
  • Communicate with you regarding products, services, updates, or offers that HIT or its affiliates may provide;
  • Implement our Terms of Trade and Credit Terms; and
  • Comply with relevant laws and regulatory obligations.

4. Disclosure to Third Parties

We do not sell or trade your personal information. We may disclose your personal information to third parties strictly as required for business operations, such as:

  • Third-party software vendors, hardware distributors, or service providers involved in fulfilling your orders;
  • Credit reporting agencies and legal or financial advisors for debt recovery or credit assessment purposes; and
  • Law enforcement agencies, regulators, or government authorities where required by law.

5. Security of Personal Information

HIT takes reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Physical, electronic, and procedural safeguards are maintained to secure your data.

6. Access and Correction

At the written request of the Customer, HIT will:

  • Provide you with access to any personal information relating to you that is held by HIT; and
  • Correct or amend any personal information that is proven to be inaccurate, incomplete, or out of date.

7. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your personal information has been handled, please contact us: