Solutions in Action

Solutions in action

Technology shaped around real businesses

Explore how connected retail, ERP, CRM, eCommerce and automation can solve practical challenges across different industries.

Explore by capability

Find a scenario that looks like your business

Every organisation works differently. These examples show how Heritage IT combines proven platforms with practical implementation and integration expertise.

Retail & POS

Specialty and baby retail

Make checkout easier while keeping products, promotions, customers and stock aligned across every store.

  • Fast point of sale
  • Multi-site inventory
  • Customer loyalty
Explore solution →
Retail & POS

Fashion, footwear and jewellery

Manage variants, transfers, customer preferences and seasonal ranges with clearer stock visibility.

  • Size and colour matrices
  • Store transfers
  • Clienteling
Explore solution →
Retail & POS

Customer loyalty and promotions

Use connected customer and transaction data to build relevant rewards and repeat-store engagement.

  • Customer profiles
  • Promotion rules
  • Purchase history
Explore solution →
ERP & CRM

Wholesale distribution

Coordinate purchasing, warehousing, fulfilment and financials with dependable information across the operation.

  • Purchasing
  • Inventory control
  • Order fulfilment
Explore solution →
ERP & CRM

Manufacturing and fabrication

Improve visibility across materials, jobs, suppliers, costs and delivery commitments.

  • Job costing
  • Material control
  • Financial reporting
Explore solution →
ERP & CRM

Project and relationship management

Give sales, service and project teams shared context from the first conversation through ongoing support.

  • Sales pipeline
  • Customer service
  • Power BI insight
Explore solution →
eCommerce

Self-service B2B ordering

Let account customers order online using their own products, prices, availability and account information.

  • Account pricing
  • Order history
  • ERP-connected stock
Explore solution →
eCommerce

Connected consumer commerce

Create a consistent online and in-store experience without maintaining disconnected product and stock data.

  • Responsive storefront
  • Online payments
  • Omnichannel data
Explore solution →
Integration

Retail, ERP and eCommerce working together

Synchronise products, inventory, customers and transactions while reducing re-entry and reconciliation work.

  • Secure APIs
  • Data synchronisation
  • Monitoring and audit
Explore solution →

Your business is different

Let’s design the right solution together

Tell us about the systems you use today and the outcome you need next.

Book a consultation →